Season Pass Protection $29 Per Person

Pass Protection Coverage Details

If a Passholder experiences one of the events listed below, Seven Oaks will refund the Season Pass in accordance with the Refund & Pass Protection Program.

Seasonal Rental Pass is not eligible for Pass Protection.

Eligible refunds are prorated. 

Refunds are not automatic and must be requested with the required documentation. All claims must be submitted by email within 15 days of the incident. Once approved, the Pass Product is forfeited and may not be used for the remainder of the season. Eligible refunds will be given/applied in the manner they were received until Jan 13^th. Cash or checks will be returned in the form of a check and credit card refunds will be issued to the same card used in the original transactions. All refunds will be returned to the person who paid for the pass. Eligible refunds will be given in the form of a Seven Oaks Gift Card from Jan 14^th- Feb 10^th. Seven Oaks reserves the right to deny any claim that falls within the exclusions below or if any information is false or incomplete.

Definitions

‘Injury’ means a bodily injury caused by an accident and not related to any other condition, requiring treatment by a licensed medical provider.

‘Sickness’ means an illness or disease requiring treatment by a licensed medical provider.

The treating provider may not be the Passholder or an Immediate Family Member.

‘Dependent’ means the Passholder’s spouse, domestic partner, or legally dependent child age 20 or under who is enrolled in Refund & Pass Protection.

‘Immediate Family Member’ means the Passholder’s spouse, domestic partner, child, stepchild, legal guardian, parent, stepparent, sibling, stepsibling, grandparent, or parent-in-law.

Events That Qualify

1. Injury, Sickness, or Death of a Passholder

The Passholder sustains an Injury or Sickness that prevents them from safely skiing or snowboarding for the remainder of the season, or the death of a participating Passholder. Documentation is required.

     2. The Passholder is involuntarily relocated by an employer-initiated decision.

To qualify -

• This does not apply to temporary employees, independent contractors, or self-employed individuals.
• Relocation of the Passholder’s primary residence must be at least 100 miles further from Seven Oaks than the residence at time of purchase, as determined by Google Maps.

 3. Military Service

The Passholder is called to active military service, or previously approved military leave is revoked or reassigned.

     4. Pregnancy or Childbirth

Pregnancy, complication of pregnancy, or childbirth occurring after the effective date of coverage qualifies as a covered event for the pregnant Passholder. Dependents do not qualify for reimbursement under this section.

Exclusions

Refunds are not payable, in whole or part, for:

• The cost of the Pass Protection
• Injuries or illnesses that are self-inflicted or arise from misconduct or substance abuse
• Participation in reckless behavior at Seven Oaks resulting in loss of season pass.
• Passholder or Dependents who are not currently enrolled in the Pass Protection
• Staff, Volunteer, Industry, Trade Media, Complimentary and Donated Season Passes
• Any amount exceeding the original purchase price
• Claims submitted more than 15 days after the incident or after February 10th, 2027
• Weather conditions or unexpected operational shutdowns
• Any other expense beyond the Seven Oaks Season Pass
• After you have received 10 lift tickets

Refund & Pass Protection provides reimbursement for the Seven Oaks Season Pass only.